EcoGrid participants remain positive about EcoGrid
The general experience is that the respondents all have confidence in the EcoGrid project although things do not always work from start.
Good service and improved comfort. The customer advice from the local electricity company Oestkraft was fully appreciated: “The service from Oestkraft was good, quick and personal, the technicians were nice, and the instruction/training at Villa Smart was good”. Respondents belonging to the automatic control groups stated that electricity consumption had been reduced while the comfort level of their houses had increased. For example, due to the project the indoor temperature is more steady and the summer house is frost-free.
Information is difficult to access. The participants in the manual control group stated that they found the ability to monitor their consumption very positive. This has led to improved awareness of their energy behaviour. But, to many people the information about prices and consumption on the webpage is difficult to access: “Increased accessibility to information via e.g. an app could be a significant improvement…”.
Failures in system, equipment, and information. Failures in software and hardware installations, incorrect price information and lack of consumption data on the EcoGrid web portal are among the problems that many participants have experienced from time to time. One of the participants expressed: “It did not work at first and then I lost interest. I think the project is good and I am positive about it, so it is not because I do not want to participate, but it has to work properly”.
Maja Bendtsen, EcoGrid project leader at Oestkraft, understands the frustrations of the participants when things are not working. Her advice to the participants is to be patient: “The EcoGrid project is a demonstration of a future power market system, not for here and now, but for some 5-10 years from now. Without the EcoGrid participants and their input and experiences it would not be possible to make the necessary development and improvements of the system”.
From market design to implementation
This report explains the story of the EcoGrid EU. The design phase is completed and the first phase of the field-test on the Danish Island Bornholm has been ramping up since May 2013. Read the summary of the EcoGrid EU Report right here, or click on the picture to the right to download the full report.